*Please note that we are a small business and many of our items are handmade in small batches*
U S S H I P P I N G
Items ordered will ship after 2–5 business days, unless otherwise noted in the description of the product. We ship through USPS and they typically deliver in 2–5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.
I N T E R N A T I O N A L S H I P P I N G
We are currently not able to accept international orders unless the order will be shipped to an address within the United States
O R D E R I S S U E S
If you have any problems with your order (not received, not what you were expecting, etc.) PLEASE contact us so that we can make it right. We truly want to please our customers and will always try our hardest to resolve any situations that come up.
Please keep in mind that the products you are buying are handmade and 100% natural so they tend to have variations from batch to batch (slight changes in color for example).
Damages: If you receive a damaged item, contact us immediately at firstname.lastname@example.org with PHOTOGRAPHIC proof. We will happily replace any damaged items provided they are reported within 48 hours of order delivery with a photo.
R E F U N D S + E X C H A N G E S
Due to the nature of our products, we cannot accept returns.
We will offer a replacement or a shop credit for certain circumstances. Please send us an email at email@example.com with any concerns about your purchase so we can work something out.
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.
Please note that Nourish & Refine is not responsible for any additional shipping costs for returns + exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Nourish & Refine.
P A Y M E N T
We offer secure online ordering and accept Visa, MasterCard, American Express, Discover.
Sales tax is required on orders purchased and shipped within the state of Virginia at the local tax rate.